India’s retail landscape is undergoing a fundamental shift, driven by the rapid rise of e-commerce and evolving consumer expectations. This transformation is accelerating the need for seamless omni channel supply chains, where agility, speed and end-to-end visibility are critical to success. At TCI Supply Chain Solutions, we help retailers unify online and offline channels. Our supply chains are efficient and scalable, and also intelligent and future-ready.
End-to-End Retail & Consumer Products logistics Capabilities

Omnichannel Capabilities
We design and manage integrated supply chains across all retail formats:
- E-commerce Fulfilment Centres – Supporting both inventory-led and marketplace models
- Distribution Centres & Mother Warehouses – Enabling consistent, large-scale retail operations
- Hybrid Models – Seamlessly connecting digital and physical channels

Distribution & Fulfilment Centres
Our fulfilment centres are engineered as high-performance logistics hubs, built to deliver speed, precision and scalability at every stage.
- Streamlined inbound operations with quality control, labelling, and tagging
- SLA-driven order processing powered by an advanced Smart WMS
- High-accuracy picking, packing and kitting using handheld technologies
- Seamless dispatch to stores and end consumers across B2B, B2C and D2C channels

Control Tower
Our Control Tower acts as a centralized command centre, ensuring operational excellence across the supply chain:
- Real-time, end-to-end visibility
- SLA/KPI tracking through advanced dashboards
- Cross-functional coordination for seamless execution
- Proactive exception
- management and rapid issue resolution

Inventory and Order Management
- Real-time inventory tracking, demand-driven replenishment, and seamless order orchestration to ensure faster turnaround times and reduced stockouts.
Driving Excellence in Retail & Consumer Products
Precision logistics powered by scale, tech and unwavering service standards tailored for retail.

Extensive & Reliable Network
Operations across 1,000+ branches and 16+ million sq ft of modern warehouses ensure fast execution and widespread reach.

Decades of Proven Expertise
Over six decades of experience in retail and consumer logistics, backed by ROI-focused, compliant operations.

Technology-Driven Operations
WMS-powered DCs, RF-enabled handling, and real-time control towers deliver visibility, accuracy, and agile response.

Scalable & Flexible
Models
Solutions range from shared omni-channel DCs
to customized 3PL/4PL models—adjusting as
your volume and channels evolve.

Strong Governance & Support
24×7 command center, daily operations dashboards, and dedicated account teams ensure reliability and optimized performance.
Retail segment we serve

E- commerce and Market place

Fashion and Lifestyle

Pharma and Wellness retail

FMCG
Why TCI SCS for Retail & Consumer Products

Omnichannel-first supply chain design

Technology-led, insight-driven operations

Pan-India infrastructure with scalable capabilities

Agile, lean and SLA-driven execution
Optimizing Retail & Consumer Products Supply Chains with TCI SCS

Omnichannel Fulfillment
We enable seamless order fulfillment across e-commerce platforms, retail outlets, and marketplaces—powered by real-time inventory visibility and high-speed pick-pack operations.
- Unified Order Management: One system for processing across multiple sales channels.
- Real-Time Visibility: WMS-enabled inventory accuracy across all nodes.
- High-Speed Execution: Optimized pick-pack for faster dispatch and delivery.

Warehouse & Distribution Management
Our nationwide warehousing infrastructure supports agile storage and replenishment through WMS-integrated, RF-enabled facilities designed for SKU-level accuracy and efficiency.
- Pan-India Coverage: 9.5+ million sq. ft. of warehousing.
- SKU-Level Accuracy: Barcode and RF-enabled tracking.
- Efficient Replenishment: Faster store turns and lower holding costs.

Last-Mile & Store Replenishment
From urban hubs to rural touchpoints, we ensure rapid, high-frequency deliveries that keep retail shelves stocked and e-commerce customers satisfied—on time, every time.
- Urban Fulfillment Hubs: Close proximity to high-demand zones.
- Smart Routing: AI-optimized delivery paths for speed and savings.
- Sensitive Goods Handling: Suitable for perishables, cosmetics, and more.

Returns & Reverse Logistics
We streamline reverse logistics with structured processing, rework, and sustainable disposal models that reduce cost, minimise waste, and improve asset recovery.
- Returns Grading & Sorting: Seamless identification and processing.
- Refurbishment Ready: Rework and resale flows built in.
- ESG-Aligned Disposal: Supports circular logistics and compliance

Inventory Planning & Visibility
Data-driven stock intelligence that empowers retail and consumer brands to improve availability, reduce working capital, and adapt to demand in real time across channels.
- Real-Time Inventory Dashboards: Centralized monitoring for faster decisions.
- Cross-Channel Stock Allocation: Moves inventory based on channel-level demand signals.
- Forecast-Driven Replenishment: Reduces stockouts and improves order fulfilment rate
